At dravionexora, we collect information that helps us provide better financial planning services and improve your budgeting experience. We believe in being completely transparent about what data we gather and why.

Personal Information: When you create an account or contact us, we collect basic details like your name, email address, phone number, and postal address. This information helps us communicate with you effectively and provide personalized support.

Financial Data: To deliver our activity-based budgeting services, we may collect information about your financial goals, spending categories, and budgeting preferences. This data remains encrypted and is used solely to enhance your budgeting experience.

Technical Information: Our systems automatically collect certain technical data including your IP address, browser type, device information, and how you interact with our website. This helps us improve our platform's performance and user experience.

Communication Records: When you contact our support team or participate in our learning programs, we keep records of these interactions to provide consistent, high-quality service and track the effectiveness of our educational resources.

Your information serves specific purposes that directly benefit your experience with dravionexora's budgeting platform. We don't use your data for unrelated commercial purposes or share it unnecessarily with third parties.

• Service Delivery: We use your information to provide personalized budgeting recommendations, deliver educational content, and ensure our platform meets your financial planning needs.
• Account Management: Your contact details help us maintain your account, send important updates about our services, and provide technical support when needed.
• Platform Improvement: Anonymous usage data helps us identify areas where we can enhance our budgeting tools and educational resources.
• Communication: We use your contact information to send you relevant updates about new features, educational content, and important service announcements.
• Legal Compliance: Sometimes we need to process your information to comply with legal obligations or protect the security of our platform and users.

We never sell your personal information to third parties or use it for advertising purposes outside of our own platform improvements. Your financial data stays within our secure systems and is used exclusively to enhance your budgeting experience.

Protecting your information is one of our highest priorities. We've implemented comprehensive security measures that go beyond basic requirements to ensure your data remains safe and confidential.

Encryption: All data transmission between your device and our servers uses industry-standard TLS encryption. Your information is also encrypted when stored in our databases, adding multiple layers of protection.

Access Controls: Only authorized team members who need access to perform their job functions can view your information. We maintain strict access logs and regularly review who has access to what data.

Data Centers: Your information is stored in secure, certified data centers with physical security measures, redundant systems, and regular backups to prevent data loss.

Employee Training: Our staff receives regular training on data protection practices and privacy regulations to ensure they handle your information appropriately.

While we implement robust security measures, we also encourage you to use strong passwords and keep your account credentials confidential. If you notice any suspicious activity on your account, please contact us immediately.

You have significant control over your personal information and how we use it. We respect your privacy choices and make it easy for you to exercise your rights regarding your data.

Access & Portability: You can request a copy of all personal information we hold about you. We'll provide this in a commonly used format within 30 days of your request.

Correction & Updates: If any of your personal information is incorrect or outdated, you can update it directly through your account settings or by contacting our support team.

Data Deletion: You have the right to request deletion of your personal information. We'll honor this request unless we have a legitimate legal reason to retain certain data.

• Contact us at info@dravionexora.com to request data deletion
• Account deletion typically processes within 7 business days
• Some information may be retained for legal or security purposes
• Anonymized usage data may be kept for platform improvement

Communication Preferences: You can opt out of marketing communications at any time while still receiving essential service-related messages about your account.

Data Processing Objections: If you object to how we process your information for specific purposes, contact us to discuss alternative arrangements or account closure options.

Our website uses cookies and similar technologies to enhance your browsing experience and improve our services. We want you to understand what these technologies do and how you can control them.

Essential Cookies: These cookies are necessary for our website to function properly. They enable core features like user authentication, security measures, and basic navigation.

Performance Cookies: We use these to understand how visitors interact with our website, which pages are most popular, and where we can make improvements. This data is typically anonymous and aggregated.

Preference Cookies: These remember your choices and settings to provide a more personalized experience when you return to our website.

We don't use third-party advertising cookies or tracking pixels that follow you across other websites. Our tracking focuses solely on improving your experience with dravionexora's budgeting platform.

We limit data sharing to essential service providers and never sell your personal information to marketers or data brokers. When we do share information, it's always with your privacy and security in mind.

Service Providers: We work with trusted companies that help us deliver our services, such as cloud hosting providers, email delivery services, and customer support platforms. These partners are contractually obligated to protect your information.

Legal Requirements: We may disclose information if required by law, such as responding to valid legal requests or protecting against fraud and security threats.

Business Transfers: If dravionexora is acquired or merges with another company, your information would be transferred as part of that transaction, but it would remain subject to this privacy policy's protections.

• All third-party partners sign strict data protection agreements
• We regularly audit partner security practices and compliance
• Data sharing is limited to what's necessary for specific services
• We never share information for third-party marketing purposes

Before establishing relationships with new service providers, we thoroughly vet their security practices and privacy policies to ensure they meet our standards for protecting your information.

We keep your information only as long as necessary to provide our services and comply with legal obligations. Our retention practices are designed to balance your privacy with practical service delivery needs.

Active Accounts: While your account remains active, we retain your information to provide continuous service and support. You can update or delete information at any time through your account settings.

Closed Accounts: When you close your account, we typically delete your personal information within 90 days. Some data may be retained longer for legal, security, or fraud prevention purposes.

Communication Records: Support conversations and educational program participation records are generally kept for two years to help us improve our services and provide consistent support.

Technical Logs: System logs and security data are typically retained for one year to help us maintain platform security and troubleshoot technical issues.

If you have questions about how long we keep specific types of information, or if you'd like to request early deletion of your data, please contact our privacy team for personalized assistance.

dravionexora operates primarily within the United Kingdom, but some of our service providers and backup systems may involve international data transfers. We ensure appropriate protections are in place for any cross-border data processing.

UK Data Protection: As a UK-based company, we comply with UK data protection regulations and maintain high standards for information security and privacy rights.

Transfer Safeguards: When data must be transferred internationally, we use approved mechanisms such as adequacy decisions, standard contractual clauses, or certification schemes to ensure continued protection.

Cloud Infrastructure: Our primary data storage remains within the UK and European Economic Area, with backup systems that may extend to other jurisdictions with equivalent data protection standards.

We regularly review our international data transfer practices to ensure they remain compliant with evolving privacy regulations and maintain the highest level of protection for your information.

dravionexora's budgeting platform is designed for adults and we do not knowingly collect personal information from children under 16 years of age. Our services require financial decision-making capabilities that are typically beyond the scope of younger users.

If we discover that we have inadvertently collected information from someone under 16, we will delete that information promptly. Parents or guardians who believe their child may have provided information to us should contact us immediately.

For educational purposes, parents or teachers interested in financial literacy resources for younger individuals should contact us to discuss age-appropriate materials and proper supervision requirements.

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. We're committed to keeping you informed about how we protect and use your information.

Notification Process: We'll notify you of significant changes through email, account notifications, or prominent website notices at least 30 days before new terms take effect.

Minor Updates: Small clarifications or administrative changes may be made without advance notice, but we'll always update the "last modified" date at the top of this policy.

Your Options: If you disagree with policy changes, you can close your account before they take effect. Continued use of our services after the effective date means you accept the updated terms.

We encourage you to review this policy periodically to stay informed about our privacy practices. You can find the current version on our website at any time.